Exchange and return

The buyer has the right to exchange or return the received product within 7 days from the date of receipt of the product

In accordance with clause 21 of the Decree of the Government of the Russian Federation No. 612 dated September 27, 2007 (as amended on May 16,2020) "On approval of the rules for the sale of goods by remote means".

Return of goods is possible if the specified product was not in use, its presentation, consumer properties, seals, factory labels have been preserved. In the event of a dispute about the fact of the use of the goods and the safety of its presentation, an independent examination is carried out. If the examination reveals the use of the goods, then the client is obliged to pay the cost of the examination.

Return of goods is carried out at the expense of the buyer.

When returning, you must fill out an application for a return, attach a copy of your passport and registration, attach documents to the shipment.

Please note that the following items cannot be returned or exchanged:

1. Underwear

2. Body

3. Goods made to INDIVIDUAL order, (standard sizes or sizes according to individual measurements)