Exchange and Return

RETURN

Return and exchange of goods that maintained its original appearance, factory labels, seals and original packaging can be made within 7 calendar days after the initial delivery. 

According to the laws of the Russian Federation, if the return package is sent after 7 days from the receipt of the initial parcel, we will not be able to make a refund and the parcel will be return to customer.

 

Please note that in some countries, parcels may be subject to import duty / tax upon receipt, depending on the purchase price. We are not responsible for their payment and in case of return of the parcel, the shipping cost and duties/taxes are not refundable.

If the buyer refuses to pay customs duties and refuses the parcel, customs fees and the cost of return shipping will be deducted from the total cost of the order upon return.